- +1 305-224-0918 | Customer Support 24/7
- info@kroneboots.com
Yes, we take your privacy of your information seriously, and apply trustworthy third-party software including Secure Sockets Layer ('SSL') for all financial transactions.
Sorry, you can't make changes to your order once it's placed. Our system will receive your order and starts processing your order once it's placed, and our shipping department will receive the order and start the shipping so please make sure to check the information carefully when placing the order.
You can check our website's footer link and visit "Track Your Order" page to check the status of your order. You should have the order number and email to check it.
Yes you can use discount codes you find in social platforms and deals websites if they are still valid to use. You can enter it when checkout.
Yes, we honor these people for their contributions!
To apply for military discounts, visit here.
To apply for first responders discounts, visit here.
To apply for medical worker discounts, visit here.
Sorry, you can't stack discounts on the same order. You can choose to use the biggest discounts to use.
Yes, we have our official Amazon, eBay and Walmart storefronts. They are legit. Please feel free to make your purchase there if you want.
We provide a 50-year warranty for all footwear products. You just need to register your warranty here and enjoy it!
You can check more details on our warranty page.
You can register a warranty for your products on our warranty page.
We only provide the warranty for products that purchased on our official sales channels and authorized stores, currently we only provide the warranty for products purchased on kroneboots.com, kroneboots Amazon storefront, kroneboots eBay storefront, and kronebootsWalmart storefront. If you have questions about the warranty of your purchased products, please feel free to contact our support team at info@kroneboots.com, we will help you out!
You can find the claim warranty page in our footer links, or just visit here.
Sorry, currently we do not provide repair services. For more details, you can take a look at our warranty page.
Yes, you can check the universal size chart in our size chart page, for detailed size chart, you can check it in product page.
If you want detailed size chart, please refer to the size chart in product page. The universal size chart page is provided for reference.
There is no industrial standard for footwear. We tried our best to provide detailed size information for your reference. If you have any questions about the sizes before purchasing, feel free to contact us.
1) Place a blank sheet of paper on a flat surface, against a wall or other 90° surface.
2) Place your foot on the paper, heel against the wall.
3) Mark the end of the longest toe with a pen or pencil.
4) Measure both feet in inches and use the larger measurement between the two feet.
5) Read your measurement and compare it to the size chart here.
6) When comparing to the chart, use the closest larger measurement to determine your size, per your country's standard.
For more info, you can check our guide page.
We do provide half sizes for certain styles, you can check the product page to check whether it has half size or not, if you have any further questions, feel free to contact us.
We will confirm the case, if it's our fault to send the wrong size to you, we will take the responsibility for sending the right size to you and cover the return fees for you.
Sorry, we do not offer free returns at present. You can ask for a return and we will refund you for the order, while you have to cover the shipping fees yourself.
To provide better shopping experiences to our customers, we provide expedited shipping for both guest customers and registered members and guest customers only have to pay $9.9 for using our expedited shipping, registered members enjoy free shipping. Usually it will take around 3-5 business days to deliver.
Yes, we offer free shipping for our registered members, and only charge $9.9 for guest customers. You can sign up here to become our member and enjoy free shipping!
You should contact us asap, we will try our best to correct it for you while we can not assure you we can get it right because our shipping department will ship the orders according to our order system. You will have to take the responsibility for filling the wrong address.
Currently, we only ship to United States. We will try our best to bring our products to more regions in the world.
Sorry, we do not have one-day shipping service, we use expedited shipping and the usual delivery time is around 3 business days.
Our orders are mostly fulfilled by Amazon.
You can check the details on our return policy page, visit here.
Please contact us at info@kroneboots.com and return the items within 30 days of receipt.
Sorry, we do not provide free exchange services, if you have questions about the products, feel free to contact us, our support team will take care of it.
Please drop an email to info@kroneboots with your order number and reason, our support team will solve it for you.
Usually, it will take 3-5 business days for you to receive the refunds after we confirmed your request.
Credit or Debit Cards (Visa, American Express, Mastercard, Diners Club, PayPal)
Sorry, our payment methods don't support using multiple cards or payment methods on one order.
Currently we only have online sales channels and our company located in tax-free states, so you don't need to pay for taxes at the moment.
We are a leading company in the production of footwear in Eva Caucho, with more than 38 years in the market, meeting the needs of sectors: industrial, livestock, mining, agricultural, construction and food sector, they can also be used for general purpose purposes. staff providing versatility.
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Register your email and we will send you by this same email our catalogs of boots.